Case Management Officer (SO1)
Lewisham Council
Who You Are
A key point of contact within Health and Social Care services, committed to completing assessments and reassessments of need/resource entitlement with a strength-based approach. You prioritize the well-being of vulnerable adults and work collaboratively with various stakeholders to achieve successful outcomes.
What the Job Involves
Your role involves providing high-quality information to vulnerable adults, carers, and stakeholders to promote well-being and prevention initiatives. You will liaise with health, housing, and community stakeholders to benefit vulnerable adults through various support channels. You will also facilitate the selection of support services, assist people in solving personal challenges, provide information about local services, and ensure plans are put into action. Adhering to legislative requirements and maintaining thorough, accurate records on IT systems is essential to manage assessment, planning, and care provision effectively.
Skills
- Strength-based assessment
- Stakeholder liaison
- Problem-solving
- Knowledge of local services
- Excellent IT skills
- Legislative awareness
- Strong communication
- Flexible and organized
- Relationship building