Lettings Officer - (SC6)
Lewisham Council
Who You Are
An organized individual with an ability to work well with teams, you are focused on providing efficient and optimum services in line with statutory requirements and timelines. Attention to detail and good customer service skills are natural to you, in addition to strong communication for handling inquiries and complaints. Willing to self-learn and grow, you will comfortably comply with all given policies and regulations.
What The Job Involves
Numerous responsibilities encompass this role, from terminating tenancies each week to updating records and gathering CORE reporting data within 48 hours. High-quality advertising for available properties, arranging viewings, preparing sign-up packs within set timelines are all integral. You will closely coordinate with Voids Repair and Housing and Communities team for seamless service provision. Indeed, your other duties range from office sign-ups to tracking void progress while maintaining excellent customer service.
Skills
- Strong organization skills
- Quality customer service
- Time management
- Ability to work in teams
- Adherence to policies or procedures
- Effective communication
- Attention to detail
- Willingness to learn and grow