Senior Planning Technician (Complaints, FOI & Finance) - SO1
Lewisham Council
24th August 2026 - 8th February 2027
£22.14 per hour
1 Catford Road, Catford, London, SE6 4RU
Planning
Role
Who You Are
You are a flexible and detail-oriented professional capable of delivering in-depth technical and administrative support across the planning service. You thrive in handling complex information requests and can efficiently manage finance-related tasks within the service. Your expertise includes maintaining accurate records, complying with financial controls, and supporting service improvement projects.What the job involves
Your main responsibilities include managing planning service complaints, coordinating FOI requests, and supporting financial administration and operational processes. You will proactively monitor service performance, coach planning technicians, and provide technical support to the Planning Service. This role requires you to maintain strong communication with various internal and external stakeholders and ensure service standards align with organizational goals. Additionally, you will participate in service improvement initiatives and stay informed on relevant legislation and standards.Skills
- Technical and administrative support
- Complaint management
- FOI request coordination
- Financial administration
- Document redaction
- Performance monitoring
- Coaching and supervision
- Communication skills
- Knowledge of planning legislation
- Service improvement