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Outreach Family Support Worker

Liverpool City Council

1st June 2026 - 24th August 2026
£19.40 per hour
Liverpool North Connexions Centre, Utting Avenue East, Liverpool, L11 1DQ
Support Worker
Case Management
Support Worker
Communication
Problem-solving
Safeguarding
Assessment

Role

Who You Are

You are a compassionate and dedicated professional committed to improving the lives of children and families. You have a strong understanding of early help frameworks and possess the ability to assess and address complex family situations. You thrive in dynamic environments and are adept at forming strong, supportive relationships with service users.

What the Job Involves

In this role, you will be responsible for providing high-quality outreach and home-based support to children and families using a whole-family approach. You will act as the case holder for children with varying levels of support needs and lead the coordination of support services to ensure positive outcomes. Your responsibilities include assessing family needs, developing tailored support plans, managing case files, providing de-escalation methods, and engaging with service users to foster effective partnerships. You will also liaise with other professionals and contribute to the ongoing development of services.

Skills

  • Strong organizational and case management abilities
  • Proficient communication and engagement skills
  • Experience with assessment and planning frameworks
  • Ability to manage challenging behaviours effectively
  • Knowledge of safeguarding and statutory guidance
  • Comfortable using electronic record-keeping systems
  • Capacity for self-directed professional development
  • Experience in multi-agency collaboration
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