Administration Officer (Sc4)

Who You Are

You are a detail-oriented and customer-focused individual who is comfortable handling customer inquiries through various communication channels. You possess excellent communication skills and have a strong ability to manage multiple tasks efficiently.

What the job involves

This role involves managing incoming telephone inquiries related to our services, processing payments over the phone, and handling customer interactions through both phone and email. The aim is to ensure a high level of customer satisfaction and efficient service delivery.

Skills

• Excellent verbal and written communication
• Proficient in handling phone inquiries
• Experience with email correspondence
• Ability to process payments over the phone
• Strong customer service orientation