Admin Support Officer (SC4)

Who You Are

The ideal candidate will have demonstrable experience in providing a high-quality and comprehensive administrative service, ensuring core business processes are delivered to agreed performance standards. They will be confident in dealing effectively with the public and possess strong interpersonal skills. Experience of working collaboratively within a busy team environment is essential, along with the ability to handle confidential and sensitive issues with discretion and professionalism. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is required to support efficient and accurate administrative tasks.

What the Job Involves

To provide comprehensive administrative and clerical support to the Street Environment Services team, ensuring efficient delivery of operational and strategic objectives. The role will involve managing documentation, coordinating communication, and supporting service delivery processes related to waste management, street cleaning, and environmental compliance.

• Receive, sort and distribute incoming and outgoing post
• File records and maintain electronic or paper filing systems
• Photocopy, fax and scan documents
• Manage and respond to customer requests and complaints
• Take accurate notes at meetings
• Coordinate casework for the service
• Raise Purchase Orders and process invoices
• Undertake data collection for management information
• Issue supplies and equipment following procedures
• Provide basic project management support

Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong interpersonal skills
• Effective public interaction
• Team collaboration
• Discretion and professionalism
• Document management
• Problem-solving abilities