Admin Support Officer (SC4)
Lewisham Council
Role
Who You Are
The ideal candidate will have demonstrable experience in providing a high-quality and comprehensive administrative service, ensuring core business processes are delivered to agreed performance standards. You will be confident in dealing effectively with the public and possess strong interpersonal skills. Experience of working collaboratively within a busy team environment is essential, along with the ability to handle confidential and sensitive issues with discretion and professionalism.
What the Job Involves
This position entails providing comprehensive administrative and clerical support to the Street Environment Services team, ensuring efficient delivery of operational and strategic objectives. Responsibilities include managing documentation, coordinating communication, and supporting service delivery processes related to waste management, street cleaning, and environmental compliance. Additional tasks involve managing post, maintaining filing systems, handling customer requests and complaints, and supporting financial and project management processes.
Skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong interpersonal and communication skills
- Ability to handle confidential information with discretion
- Experience in a team environment
- Organizational and time management skills
- Basic project management support