Admin Support Officer (SC4)

Who You Are

The ideal candidate is someone with demonstrable experience in providing high-quality administrative service, ensuring core business processes are delivered to agreed performance standards. You should be confident in effectively dealing with the public and possess strong interpersonal skills. Experience working collaboratively in a busy team environment is essential, along with the ability to handle confidential and sensitive issues with discretion and professionalism.

What the Job Involves

This role requires providing comprehensive administrative and clerical support to the Street Environment Services team, ensuring efficient delivery of operational and strategic objectives. Responsibilities include managing documentation, coordinating communication, and supporting service delivery processes related to waste management, street cleaning, and environmental compliance. Daily tasks may involve handling post, maintaining filing systems, managing customer requests and complaints, coordinating casework, processing invoices, supporting management information provision, and basic project management support.

Skills

• Strong interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Efficient documentation management
• Ability to handle confidential and sensitive issues
• Experience in public engagement
• Teamwork and collaborative skills
• Attention to detail
• Ability to manage and respond to complaints and requests